Account and billing

How do I cancel, or find an invoice?

Open Settings and press Open Customer Portal. That's where you'll find your invoices and card details, and where you cancel. Everything to do with money is handled there, by Stripe rather than by BuzzRobin.

What happens to my reports if I cancel?

Cancelling makes your account inactive rather than deleting it, so nothing disappears on the day you stop paying: subscribe again and your reports are still there. An account that stays inactive is eventually deleted, because privacy rules don't let us hold on to your data indefinitely in case you come back.

Where did the cookie choices go?

Inside the app, choose Cookies in the menu to reopen the choices you made when you first arrived. On pages you can reach without signing in, a floating cookie button does the same. Either way, you can change your mind whenever you like.